How to Order From Us
1. Open http://facesbyjen.smugmug.com
2. Find the Wedding or Portrait gallery (or galleries) where you want to order prints.
4. Find the image and click on Buy --> This Photo (see red oval below)
5a. For multiple images, click on Photos in this Gallery (see green oval below)
5b. Select the product size you want: (see blue oval below)
7. If you want to add images from another gallery, click on Back to Photos to find the other gallery
9. Some print sizes will need to be cropped, to adjust, click on the image or click on the Adjust option
10. Click on the corners to adjust your crop (see red circles below), click on the Image itself and
11b. Select Framing and the color desired (see red and blue circles below).
11c. Select Mounting and the options desired (see red and green circles below).
11d. Select Finishes and options desired (see red and purple circles below).
11d. Once you have adjusted all crops and added any frames, click on Checkout (see yellow oval below)
12. Fill in the shipping address and click on Next: Shipping Options when you're finished
13. Select your Shipping Options and click on Next Payment Info: (see blue oval below)
14. Fill in your Payment Information, you can use your shipping address if the same as your billing address
15. Under Review Order, ensure all the information is correct.
Your Order Has Been Placed!!!
But....if you tried to order, closed your browser and when you came back, saw this:
If you're still having trouble after reading through, click on the option to talk to a real person at the bottom of the screen. I have had to email SmugMug for customers and for myself a few times
If you continue to have trouble, we can set up an appointment to order in person.
email@example.com or 410-458-1269